RIDE TEXAS® Subscription FAQs

Customer Service

(800) 829-5538

Monday – Friday 7:00am – 12:00am
Saturday – Sunday 9:00am – 6:00pm

Online

Access the Subscriber Services Dashboard

Note: To use the Subscriber Services Dashboard you have to create an account there and link your subscription to your account, then you can manage your subscription online. (Even if we have your email address on file, you need to create an online account to set up this service.) Once you’ve created your online account and linked it to your subscription, you’ll have access to your order and customer service e-mail history. Renewals and address changes can all be updated right here, too. Customer service can help you if you have any problems setting this up.

E-mail

ridetexas@emailcustomerservice.com


FAQ

• What are the customer service contacts?

• How do I subscribe to RIDE TEXAS®?

• How do I set up a gift subscription?

• What is the publishing schedule?

• When does my subscription end?

• How do I change my address?

• How do I renew my subscription?

• What is RT’s privacy policy?

• Will my credit card transaction be safe?

• My RT never arrived or started arriving, then stopped. Please help.

• May I cancel an order?

• What’s the guarantee?


How do I subscribe to RIDE TEXAS®?

1. ONLINE: Online ordering here.
2. PHONE: Call Customer Service at (800) 829-5538

How do I order a gift subscription?1. ONLINE: Online ordering here.
2. PHONE: Call customer service at (800) 829-5538.
We will mail the recipient a gift card to announce your gift. Renewals for the gift subscription will be sent to you unless you specify otherwise.

What is the publishing schedule?

PRINT edition subscribers copies mail on these dates (USPS may take 5-21 days to deliver).

Vol 18 No1 (#1 2016) mails 12/11/15, and available on newsstands 01/01/16
Vol 18 No2 (#2 2016) mails 3/11/16, and available on newsstands 4/1/16
Vol 18 No3 (#3 2016) mails 6/10/16, and available on newsstands 7/1/16
Vol 18 No4 (#4 2016) mails 9/9/16 , and available on newsstands 10/1/16

When does my subscription begin/end?

Subscribers may have as much as a six week wait for their first edition. If you think it’s been too long, please call customer support at (800) 829-5538, or check our online subscriber services here to verify your order was received and the address is correct.

How do I change my address?

1. PHONE: Call customer service at (800) 829-5538
2. EMAIL: Include “CHANGE OF ADDRESS” in the subject line and your full name the old and new addresses in an e-mail to ridetexas@emailcustomersupport.com, or use the contact form here. Please include the same information as you would in an e-mail.

How can I renew my subscription?

1. RENEWAL NOTICE: For PRINT edition subscribers, we will mail a renewal notice two editions prior to your last. No third-party agents are authorized to renew RT subscriptions. The return address on the envelopes is PO Box 430235 Palm Coast, FL 32143
2. ONLINE: If you’d like to renew online, it’s easy to setup an online account linked to your subscription here.
3. PHONE: Call our customer service at (800) 829-5538.

What is our privacy policy?

We do not rent or make our subscriber lists public to any third parties. We may, on occasion, mail special offers or announcements to subscribers. This applies to PRINT edition subscribers. We don’t SPAM.

Will my credit card transaction be safe?

We use a secure socket server and the encrypted order goes directly to our subscription processing department, which is certified PCI-DSS Compliant by Trustwave. The padlock indicating a secure site will be displayed when you access our order page.

My edition never started, or started and then stopped.

Please contact customer service at (800) 829-5538 when this happens. It may be we have an incorrect address for you or the address you provided is considered “undeliverable.” Note for PRINT edition subscribers: If you submit a USPS forwarding order, the USPS will typically forward one edition and then start returning them to the sender (us). We have no way to contact subscribers when this happens because the subscriber is at a new address that we do not have. If you think you’ve missed an edition, please call customer service and verify your address. We will replace a missing edition, no problem.

May I cancel an order?

Yes. Please call our customer service at the number above.

What’s the guarantee?

For any reason you need to discontinue or cancel your subscription, you will be refunded the unused portion of your paid subscription. Please call customer service.

Is there a digital edition to RIDE TEXAS?

No. We currently do not have a digital edition.

Events

$45

Texas Spyders in the Hills

October 18 - October 19

Spyders in the Hills Homecoming! When your favorite Texas Spyder rally was born, it was first held in Kerrville, TX, about 35 miles from Boerne, where it has been for the last several years.  Although Boerne was wonderful to your Team Texas, we have outgrown the venue (among other conflicts) and had to look for other opportunities.  The new venue is amazing, and will be a great place for us to have our Spyder fun! …
Find out more »

$15 – $35

It’s All Going To The Dogs

October 19 @ 10:00 am - 11:00 pm

ANIMAL ANGELS DOG AND HORSE RESCUE RANCH IS HAVING ITS, 1st ANNUAL, IT’ ALL GOING TO THE DOGS CHARITY MOTORCYCLE RIDE (ALL BIKES WELCOME). We will be having a 150 mile pavement Ride through rural jack and surrounding Counties with plenty of fuel stops, to accommodate any tank size. After the ride we will have Post Ride event Starting at 3 pm. INCLUDING an AWESOME BBQ meal with all the fixins.( meal is included for…
Find out more »

$15 – $35

IT’S ALL GOING TO THE DOGS

October 19 @ 10:11 am - 10:22 pm

ANIMAL ANGELS DOG AND HORSE RESCUE RANCH IS HAVING ITS, 1st ANNUAL, IT’ ALL GOING TO THE DOGS CHARITY MOTORCYCLE RIDE (ALL BIKES WELCOME). Animal Angels Dog and Horse Rescue Ranch: MISSION is to enrich the lives of our animal friends who may be without shelter, food, care or love. We commit to assist these needy, regardless of age, natural beauty or condition, and find them temporary or permanent homes. All resources obtained by ANIMAL…
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$5.00 – $25.00

Cruisin’ for Tannah

October 26 @ 7:30 am - 9:00 am

Come join us on October 26, 2019, in Tolar, TX. If it Rolls it Goes! Fundraising cruise for Bluff Dale Senior Tannah Bernstein. Tannah is one of 10 girls chosen to represent the USA in Spain next summer playing on the America’s Volleyball Team. Due to college recruiting rules, the cost of the trip must be from donations and fundraisers. To join in on the cruise, email or call Misty at mistybernstein@gmail.com or 254-258-9867! The…
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$40.00 – $300.00

Blowout’s Lone Star Campground and Biker Bash

October 30 - November 3

We are the ONLY 21 and over Campground and Biker Bash during the Lone Star Rally .. We have a limited amount of sites with 30 amp power, so reserve your’s early. Live Music every evening… Vendors, Bike Games, Adult Stage contest… Bike Show …. Tent camping on grass…Covered Tent Camping .. Self Contained RV and Electric RV sites… Pre-register and you can come in Wednesday, October 30, after 3pm../ Anyone is welcome to come…
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Bike Nights