RIDE TEXAS® Subscription FAQs

Customer Service

(800) 829-5538

Monday – Friday 7:00am – 12:00am
Saturday – Sunday 9:00am – 6:00pm

Online

Access the Subscriber Services Dashboard

Note: To use the Subscriber Services Dashboard you have to create an account there and link your subscription to your account, then you can manage your subscription online. (Even if we have your email address on file, you need to create an online account to set up this service.) Once you’ve created your online account and linked it to your subscription, you’ll have access to your order and customer service e-mail history. Renewals and address changes can all be updated right here, too. Customer service can help you if you have any problems setting this up.

E-mail

ridetexas@emailcustomerservice.com


FAQ

• What are the customer service contacts?

• How do I subscribe to RIDE TEXAS®?

• How do I set up a gift subscription?

• What is the publishing schedule?

• When does my subscription end?

• How do I change my address?

• How do I renew my subscription?

• What is RT’s privacy policy?

• Will my credit card transaction be safe?

• My RT never arrived or started arriving, then stopped. Please help.

• May I cancel an order?

• What’s the guarantee?


How do I subscribe to RIDE TEXAS®?

1. ONLINE: Online ordering here.
2. PHONE: Call Customer Service at (800) 829-5538

How do I order a gift subscription?1. ONLINE: Online ordering here.
2. PHONE: Call customer service at (800) 829-5538.
We will mail the recipient a gift card to announce your gift. Renewals for the gift subscription will be sent to you unless you specify otherwise.

What is the publishing schedule?

PRINT edition subscribers copies mail on these dates (USPS may take 5-21 days to deliver).

Vol 18 No1 (#1 2016) mails 12/11/15, and available on newsstands 01/01/16
Vol 18 No2 (#2 2016) mails 3/11/16, and available on newsstands 4/1/16
Vol 18 No3 (#3 2016) mails 6/10/16, and available on newsstands 7/1/16
Vol 18 No4 (#4 2016) mails 9/9/16 , and available on newsstands 10/1/16

When does my subscription begin/end?

Subscribers may have as much as a six week wait for their first edition. If you think it’s been too long, please call customer support at (800) 829-5538, or check our online subscriber services here to verify your order was received and the address is correct.

How do I change my address?

1. PHONE: Call customer service at (800) 829-5538
2. EMAIL: Include “CHANGE OF ADDRESS” in the subject line and your full name the old and new addresses in an e-mail to ridetexas@emailcustomersupport.com, or use the contact form here. Please include the same information as you would in an e-mail.

How can I renew my subscription?

1. RENEWAL NOTICE: For PRINT edition subscribers, we will mail a renewal notice two editions prior to your last. No third-party agents are authorized to renew RT subscriptions. The return address on the envelopes is PO Box 430235 Palm Coast, FL 32143
2. ONLINE: If you’d like to renew online, it’s easy to setup an online account linked to your subscription here.
3. PHONE: Call our customer service at (800) 829-5538.

What is our privacy policy?

We do not rent or make our subscriber lists public to any third parties. We may, on occasion, mail special offers or announcements to subscribers. This applies to PRINT edition subscribers. We don’t SPAM.

Will my credit card transaction be safe?

We use a secure socket server and the encrypted order goes directly to our subscription processing department, which is certified PCI-DSS Compliant by Trustwave. The padlock indicating a secure site will be displayed when you access our order page.

My edition never started, or started and then stopped.

Please contact customer service at (800) 829-5538 when this happens. It may be we have an incorrect address for you or the address you provided is considered “undeliverable.” Note for PRINT edition subscribers: If you submit a USPS forwarding order, the USPS will typically forward one edition and then start returning them to the sender (us). We have no way to contact subscribers when this happens because the subscriber is at a new address that we do not have. If you think you’ve missed an edition, please call customer service and verify your address. We will replace a missing edition, no problem.

May I cancel an order?

Yes. Please call our customer service at the number above.

What’s the guarantee?

For any reason you need to discontinue or cancel your subscription, you will be refunded the unused portion of your paid subscription. Please call customer service.

Is there a digital edition to RIDE TEXAS?

No. We currently do not have a digital edition.

Events

FREE

ALR #208 Bike Nite

February 23 @ 7:00 am - 11:00 am

American Legion Riders Post #208 will be hosting Bike Nite at Conroy’s Irish Pub. Come out and enjoy the fun, live music, door prizes and raffles!
Find out more »

FREE

2019 Texas Motorcycle Safety Forum

February 23 @ 9:30 am - 4:00 pm

This year’s Texas Statewide Motorcycle Safety Forum will provide important information to riders, instructors, and traffic safety professionals who are interested in improving rider safety. The Forum is FREE to attend and lunch will be provided (does not include nightly stays at the Y.O. Ranch). Topics will include: Identification of the extent of the rider safety problem. Activities that TxDOT, DPS, NHTSA, FHWA, and AMA are doing to improve rider safety. Legislative activities in Texas….
Find out more »

$20.00

Gurene Country Ride

February 23 @ 12:00 pm

It’s Gruene in the Texas Hill Country! Time to check out the beautiful wildflowers on this ride! Please come join ALR 208 for some Wind Therapy! Registration begins: 12:00 pm Kick Stands Up: 1:00pm Donation: $20 per Rider – Includes Poker Hand Passenger – FREE $10 per Passenger for Poker Hand * Minimum of 15 paid riders to hole Poker Ride Ends at Conroy’s Irish Pub, 9190 Fair Oaks Parkway, Boerne, TX 78015 Proceeds benefit…
Find out more »

Free

2nd Annual Vintage Bike SMASH UP @ MotoLiberty – Dallas

February 24 @ 2:30 pm - 6:00 pm

  It’s a meeting of the Classic Motorcycles and the Contemporary Customs when the North Texas Norton Owner’s Association and their collection of Vintage Bike mingle with the Cafe Customs of the Denton Moto Collective at MotoLiberty’s 2nd Annual Vintage Bike Smash Up. The theme is “Young meet the Old”. This eclectic assortment of motorcyclists and their machines is a once a year affair jointly hosted by the NTNOA and the Denton Moto Collective at Dallas’ top gear shop, Moto…
Find out more »

$175

Eurosport Cycle’s Spring Track Day

March 11

Eurosport Cycle’s track day is designed for street riders. It will be held at Motorsport Ranch in Cresson, TX. You use your own street bike and street riding gear (protective jacket, pants, and gloves, full face helmet, boots over ankles). No leathers or special set up needed for your bike. It’s pretty laid back with small groups and plenty of one on one instruction. If you’ve ever thought of doing a track day this is…
Find out more »

Bike Nights