RIDE TEXAS® Subscription FAQs

Customer Service

(800) 829-5538

Monday – Friday 7:00am – 12:00am
Saturday – Sunday 9:00am – 6:00pm

Online

Access the Subscriber Services Dashboard

Note: To use the Subscriber Services Dashboard you have to create an account there and link your subscription to your account, then you can manage your subscription online. (Even if we have your email address on file, you need to create an online account to set up this service.) Once you’ve created your online account and linked it to your subscription, you’ll have access to your order and customer service e-mail history. Renewals and address changes can all be updated right here, too. Customer service can help you if you have any problems setting this up.

E-mail

ridetexas@emailcustomerservice.com


FAQ

• What are the customer service contacts?

• How do I subscribe to RIDE TEXAS®?

• How do I set up a gift subscription?

• What is the publishing schedule?

• When does my subscription end?

• How do I change my address?

• How do I renew my subscription?

• What is RT’s privacy policy?

• Will my credit card transaction be safe?

• My RT never arrived or started arriving, then stopped. Please help.

• May I cancel an order?

• What’s the guarantee?


How do I subscribe to RIDE TEXAS®?

1. ONLINE: Online ordering here.
2. PHONE: Call Customer Service at (800) 829-5538

How do I order a gift subscription?1. ONLINE: Online ordering here.
2. PHONE: Call customer service at (800) 829-5538.
We will mail the recipient a gift card to announce your gift. Renewals for the gift subscription will be sent to you unless you specify otherwise.

What is the publishing schedule?

PRINT edition subscribers copies mail on these dates (USPS may take 5-21 days to deliver).

Vol 18 No1 (#1 2016) mails 12/11/15, and available on newsstands 01/01/16
Vol 18 No2 (#2 2016) mails 3/11/16, and available on newsstands 4/1/16
Vol 18 No3 (#3 2016) mails 6/10/16, and available on newsstands 7/1/16
Vol 18 No4 (#4 2016) mails 9/9/16 , and available on newsstands 10/1/16

When does my subscription begin/end?

Subscribers may have as much as a six week wait for their first edition. If you think it’s been too long, please call customer support at (800) 829-5538, or check our online subscriber services here to verify your order was received and the address is correct.

How do I change my address?

1. PHONE: Call customer service at (800) 829-5538
2. EMAIL: Include “CHANGE OF ADDRESS” in the subject line and your full name the old and new addresses in an e-mail to ridetexas@emailcustomersupport.com, or use the contact form here. Please include the same information as you would in an e-mail.

How can I renew my subscription?

1. RENEWAL NOTICE: For PRINT edition subscribers, we will mail a renewal notice two editions prior to your last. No third-party agents are authorized to renew RT subscriptions. The return address on the envelopes is PO Box 430235 Palm Coast, FL 32143
2. ONLINE: If you’d like to renew online, it’s easy to setup an online account linked to your subscription here.
3. PHONE: Call our customer service at (800) 829-5538.

What is our privacy policy?

We do not rent or make our subscriber lists public to any third parties. We may, on occasion, mail special offers or announcements to subscribers. This applies to PRINT edition subscribers. We don’t SPAM.

Will my credit card transaction be safe?

We use a secure socket server and the encrypted order goes directly to our subscription processing department, which is certified PCI-DSS Compliant by Trustwave. The padlock indicating a secure site will be displayed when you access our order page.

My edition never started, or started and then stopped.

Please contact customer service at (800) 829-5538 when this happens. It may be we have an incorrect address for you or the address you provided is considered “undeliverable.” Note for PRINT edition subscribers: If you submit a USPS forwarding order, the USPS will typically forward one edition and then start returning them to the sender (us). We have no way to contact subscribers when this happens because the subscriber is at a new address that we do not have. If you think you’ve missed an edition, please call customer service and verify your address. We will replace a missing edition, no problem.

May I cancel an order?

Yes. Please call our customer service at the number above.

What’s the guarantee?

For any reason you need to discontinue or cancel your subscription, you will be refunded the unused portion of your paid subscription. Please call customer service.

Is there a digital edition to RIDE TEXAS?

No. We currently do not have a digital edition.

Events

$10

Independence Day Pro Cup

June 28 @ 8:00 am - June 30 @ 5:00 pm

The newest annual Pro/Am race to hit the Texas motocross scene. Now sanctioned by the AMA, featuring factory contingency money and hosted at Oak Hill Raceway. The event includes a fireowrks display and live entertainment. Visit their website for more info. Sponsored by Law Tigers, Maxim Motorsports and others
Find out more »

Route 66 – Family Freedom Motorcycle Rally

July 4 - July 7

Route 66 – Family Freedom Motorcycle Rally Family Friendly Motorcycle Event – Everyone Welcome Bike Games, People Games, Kids Games, Fireworks Display, Fishing Derby Bands, Vendors On-Site Camping and a whole lot more A motorcycle event you can bring the entire family to! Dry RV and Tent Camping FREE – Full RV Hookup AvailableLocation Located between Bristow and Stroud Oklahoma on Old Route 66 Highway. 26101 Milfay Road Depew OKLAHOMA 74028 C(918) 645-9029 – Charlie
Find out more »

$20.00

Desert Storm & Desert Shield Memorial Honor Ride 2019

July 6

This is a Motorcycle Ride hosted by VFW Motorcycle Group of Texas in support of the National Desert Storm and Desert Shield Memorial – a new Memorial to be built in Washington D.C. This Ride is in conjunction with the Penelope Street Patriot Fest which is also taking place in Belton, Texas on July 6. https://www.facebook.com/events/644965369285881/ All proceeds from this Ride will help to fund the National Desert Storm and Desert Shield Memorial. For more…
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Woody Guthrie Folk Festival

July 10 @ 8:00 am - July 14 @ 5:00 pm

The Woody Guthrie Folk Festival is held annually in mid-July to commemorate the life and music of Woody Guthrie. The festival is held on the weekend closest to July 14 – the date of Guthrie’s birth – in Guthrie’s hometown of Okemah, Oklahoma. Daytime main stage performances are held at the Crystal Theater and the Pastures of Plenty day stage. Evening main stage performances are held outdoors at the Pastures of Plenty. The festival is planned and implemented annually by the Woody Guthrie…
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Gage Hotel 92nd Anniversary Party

July 13 @ 6:00 pm - 10:00 pm

Calling on all Gage friends and family to celebrate 92 years of the enduring legacy and rich history of the Gage Hotel with a delightful evening of food and music. Proceeds to benefit the expansion of Marathon Public Library, Museum and community square.
Find out more »

Bike Nights