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RIDE TEXAS® Subscription FAQs

Customer Service

(800) 829-5538

Monday – Thursday 8:30 am – 5:30 pm EST
Friday 8:30 am – 5 pm EST

E-mail

ridetexas@emailcustomerservice.com


FAQ

• What are the customer service contacts?

• How do I subscribe to RIDE TEXAS®?

• How do I set up a gift subscription?

• When does my subscription end?

• How do I change my address?

• How do I renew my subscription?

• What is RT’s privacy policy?

• Will my credit card transaction be safe?

• My RT never arrived or started arriving, then stopped. Please help.

• May I cancel an order?

• What’s the guarantee?


How do I subscribe to RIDE TEXAS®?

1. ONLINE: Online ordering here.
2. PHONE: Call Customer Service at (800) 829-5538

How do I order a gift subscription?1. ONLINE: Online ordering here.
2. PHONE: Call customer service at (800) 829-5538.
We will mail the recipient a gift card to announce your gift. Renewals for the gift subscription will be sent to you unless you specify otherwise.

When does my subscription begin/end?

Subscribers may have as much as a six week wait for their first edition. If you think it’s been too long, please call customer support at (800) 829-5538 to verify your order was received and the address is correct.

How do I change my address?

1. PHONE: Call customer service at (800) 829-5538
2. EMAIL: Include “CHANGE OF ADDRESS” in the subject line and your full name the old and new addresses in an e-mail to ridetexas@sfdayton.com, or use the contact form here. Please include the same information as you would in an e-mail.

How can I renew my subscription?

1. RENEWAL NOTICE: For PRINT edition subscribers, we will mail a renewal notice two editions prior to your last. No third-party agents are authorized to renew RT subscriptions. The return address on the envelopes is Ride Texas Magazine PO Box 292212 Kettering, OH 45429.
2. PHONE: Call our customer service at (800) 829-5538.

What is our privacy policy?

We do not rent or make our subscriber lists public to any third parties. We may, on occasion, mail special offers or announcements to subscribers. This applies to PRINT edition subscribers. We don’t SPAM.

Will my credit card transaction be safe?

We use a secure socket server and the encrypted order goes directly to our subscription processing department, which is certified PCI-DSS Compliant by Trustwave. The padlock indicating a secure site will be displayed when you access our order page.

My edition never started, or started and then stopped.

Please contact customer service at (800) 829-5538 when this happens. It may be we have an incorrect address for you or the address you provided is considered “undeliverable.” Note for PRINT edition subscribers: If you submit a USPS forwarding order, the USPS will typically forward one edition and then start returning them to the sender (us). We have no way to contact subscribers when this happens because the subscriber is at a new address that we do not have. If you think you’ve missed an edition, please call customer service and verify your address. We will replace a missing edition, no problem.

May I cancel an order?

Yes. Please call our customer service at the number above.

What’s the guarantee?

For any reason you need to discontinue or cancel your subscription, you will be refunded the unused portion of your paid subscription. Please call customer service.

Is there a digital edition to RIDE TEXAS?

Yes. You can subscribe to the digital edition here. Print and e-Edition subscribers have access to a searchable database of 14 years of back issues. Click here for more information.

Events

4th Annual Toy Run

Don’t miss this 4th Annual Toy Run for a great cause. Join this 45-mile, police-escorted ride starting from the Montgomery County Women’s Center and riding to Mancuso Harley-Davidson Crossroads. Meet at 9:00 a.m. Kick Stands Up at 10:00 a.m. Pre-registration deal: $25 per bike | $5 per passenger Go to: https://www.teammancusoevents.com/events/2023-toy-run Day-of, onsite registration: $30 per bike | $10 per passenger All proceeds to benefit the Montgomery County Women’s Center. Bringing a Toy to Donate?…

15th Annual Gruene HOG Toy Run

Ride in the 15th Annual Gruene HOG Toy Run December 2nd, 2023! Registration begins at 9:00 a.m. Kickstands up at 10:00 a.m. Ride cost will be $20 per rider and $5 per additional rider. The ride is a collaboration between Gruene Harley-Davidson, HEB, Tye Preston Memorial Library, Workout on Wheels (W.O.W.), and Ace Hardware. Ride will benefit Green Santa and St Judes Children’s Ranch.

35th Annual Motorcycle Toy Run

The 35th Annual Toy Run is Saturday, December 2, 2023 at The Ranch Harley-Davidson in College Station. Please arrive *no later* than 9:45 A.M. so you have time to sign the waiver and attend the safety briefing and game plan for the day! Kickstands up at 10:00 A.M. sharp! *You do not have to bring anything with you on the day of the Toy Run. Feel free to decorate your bike &/or dress in Christmas-themed/Elf…

Inaugural Polar Bear Toy Run

The first Polar Bear Toy Run on December 2, 2023 will meet at Wheels Tavern in Bryan. Kick Stands Up is at 10:00 AM. The toy run will benefit families of Brazos and Robertson Counties, and will follow a route to deliver toys and items to the families throughout the day. Please check event page for updates.

14th Annual USMCR Toys for Tots Piney Woods Toy Run

The 14th Annual USMCR Toy Run will be Saturday, December 2, 2023 at Backwoods Saloon in Conroe. Registration begins at 12:00 noon at *The Cactus Lounge* in Willis, TX. $20 per Rider $10 per Passenger KSU @ 12:45 PM They will ride directly to the Backwoods Saloon, and kick off the fundraiser with music by Dylan Rhys. Live auction, raffles, and food. As always, this Toy Run benefits children in 5 local counties: Montgomery, Walker,…