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RIDE TEXAS® Subscription FAQs

Customer Service

(800) 829-5538

Monday – Friday 7:00am – 12:00am
Saturday – Sunday 9:00am – 6:00pm

Online

Access the Subscriber Services Dashboard

Note: To use the Subscriber Services Dashboard you have to create an account there and link your subscription to your account, then you can manage your subscription online. (Even if we have your email address on file, you need to create an online account to set up this service.) Once you’ve created your online account and linked it to your subscription, you’ll have access to your order and customer service e-mail history. Renewals and address changes can all be updated right here, too. Customer service can help you if you have any problems setting this up.

E-mail

ridetexas@emailcustomerservice.com


FAQ

• What are the customer service contacts?

• How do I subscribe to RIDE TEXAS®?

• How do I set up a gift subscription?

• What is the publishing schedule?

• When does my subscription end?

• How do I change my address?

• How do I renew my subscription?

• What is RT’s privacy policy?

• Will my credit card transaction be safe?

• My RT never arrived or started arriving, then stopped. Please help.

• May I cancel an order?

• What’s the guarantee?


How do I subscribe to RIDE TEXAS®?

1. ONLINE: Online ordering here.
2. PHONE: Call Customer Service at (800) 829-5538

How do I order a gift subscription?1. ONLINE: Online ordering here.
2. PHONE: Call customer service at (800) 829-5538.
We will mail the recipient a gift card to announce your gift. Renewals for the gift subscription will be sent to you unless you specify otherwise.

What is the publishing schedule?

PRINT edition subscribers copies mail on these dates (USPS may take 5-21 days to deliver).

Vol 18 No1 (#1 2016) mails 12/11/15, and available on newsstands 01/01/16
Vol 18 No2 (#2 2016) mails 3/11/16, and available on newsstands 4/1/16
Vol 18 No3 (#3 2016) mails 6/10/16, and available on newsstands 7/1/16
Vol 18 No4 (#4 2016) mails 9/9/16 , and available on newsstands 10/1/16

When does my subscription begin/end?

Subscribers may have as much as a six week wait for their first edition. If you think it’s been too long, please call customer support at (800) 829-5538, or check our online subscriber services here to verify your order was received and the address is correct.

How do I change my address?

1. PHONE: Call customer service at (800) 829-5538
2. EMAIL: Include “CHANGE OF ADDRESS” in the subject line and your full name the old and new addresses in an e-mail to ridetexas@emailcustomersupport.com, or use the contact form here. Please include the same information as you would in an e-mail.

How can I renew my subscription?

1. RENEWAL NOTICE: For PRINT edition subscribers, we will mail a renewal notice two editions prior to your last. No third-party agents are authorized to renew RT subscriptions. The return address on the envelopes is PO Box 430235 Palm Coast, FL 32143
2. ONLINE: If you’d like to renew online, it’s easy to setup an online account linked to your subscription here.
3. PHONE: Call our customer service at (800) 829-5538.

What is our privacy policy?

We do not rent or make our subscriber lists public to any third parties. We may, on occasion, mail special offers or announcements to subscribers. This applies to PRINT edition subscribers. We don’t SPAM.

Will my credit card transaction be safe?

We use a secure socket server and the encrypted order goes directly to our subscription processing department, which is certified PCI-DSS Compliant by Trustwave. The padlock indicating a secure site will be displayed when you access our order page.

My edition never started, or started and then stopped.

Please contact customer service at (800) 829-5538 when this happens. It may be we have an incorrect address for you or the address you provided is considered “undeliverable.” Note for PRINT edition subscribers: If you submit a USPS forwarding order, the USPS will typically forward one edition and then start returning them to the sender (us). We have no way to contact subscribers when this happens because the subscriber is at a new address that we do not have. If you think you’ve missed an edition, please call customer service and verify your address. We will replace a missing edition, no problem.

May I cancel an order?

Yes. Please call our customer service at the number above.

What’s the guarantee?

For any reason you need to discontinue or cancel your subscription, you will be refunded the unused portion of your paid subscription. Please call customer service.

Is there a digital edition to RIDE TEXAS?

No. We currently do not have a digital edition.

Events

FREE

THROTTLE – Bike Night at The Shops Club, Dallas

October 21 @ 6:30 pm - 9:00 pm

  The Shop Clubs Dallas is a state-of-the-art facility that provides a creative, collaborative, and fun environment while building a strong community for car and motorcycle enthusiasts. On Thursday, October 21st come see what The Shops Club is all about at THROTTLE – A Bike Night.  There will be Prize drawings, some bike games, and a fun time to gather with your riding buddies and make new friends. All bike and motor enthusiasts are invited…
Find out more »

West Houston Bike Night

October 21 @ 7:00 pm - 10:00 pm

Join Mancuso Crossroads and Mancuso Central H-D for bike night on the third Thursday of every month at Wildcatter Saloon. They are teaming up with Outlaw Dave and the west Houston riding community to host the biggest bike night in Katy! You can meet riders at Mancuso Crossroads H-D at 6:00 p.m. for a short ride with friends to bike night. The fun starts at 7:00 p.m. at Wildcatter.
Find out more »

CANCELED – Harvest Classic Motorcycle Rally

October 22 - October 23

  CANCELED Statement from the Harvest Classic Team: Friends, We are extremely sorry to let you know that we have made the difficult decision to cancel the 2021 Harvest Classic Rally. Confirmed Covid cases, hospitalizations, and deaths continue to rise and are expected to peak in October. Many festivals and events are requiring proof of vaccination as a prerequisite for entry. As a team, we explored this option but decided against it for multiple reasons….
Find out more »

$99.00

BMW MOA Getaway

October 22 - October 24

This October 22-24, 2021 the BMW Motorcycle Owners Association returns to the Texas Hill Country. You’ll find them at one of the area’s most iconic hotel venues, the Inn of the Hills Resort and Conference Center in Kerrville, Texas, where Texas history meets Hill Country hospitality. The Inn of the Hills sits right on Junction highway , just south of downtown Kerrville. Thirty minutes away is Fredericksburg, Texas with its antiques, shops, and surrounding wine…
Find out more »

Free

HOT PEPPER FESTIVAL

October 22 @ 8:00 am - 5:00 pm

Can you handle the heat? On Friday, October 22nd, the Palestine Area Chamber of Commerce  kicks off the 2021 Hot Pepper Festival with the annual Palestine Chili Cook-off. The cook-off has an 8:00 AM start time for cooking. Contestants grind, cook, and turn  chili in at 2:00 PM. On Saturday, October 23, the Pepper Palooza Parade through the streets of Downtown Palestine starts at 10:00 AM. Immediately following, the Festival fun will begin. The Festival…
Find out more »

Bike Nights