RIDE TEXAS® Subscription FAQs

Customer Service

(800) 829-5538

Monday – Friday 7:00am – 12:00am
Saturday – Sunday 9:00am – 6:00pm

Online

Access the Subscriber Services Dashboard

Note: To use the Subscriber Services Dashboard you have to create an account there and link your subscription to your account, then you can manage your subscription online. (Even if we have your email address on file, you need to create an online account to set up this service.) Once you’ve created your online account and linked it to your subscription, you’ll have access to your order and customer service e-mail history. Renewals and address changes can all be updated right here, too. Customer service can help you if you have any problems setting this up.

E-mail

ridetexas@emailcustomerservice.com


FAQ

• What are the customer service contacts?

• How do I subscribe to RIDE TEXAS®?

• How do I set up a gift subscription?

• What is the publishing schedule?

• When does my subscription end?

• How do I change my address?

• How do I renew my subscription?

• What is RT’s privacy policy?

• Will my credit card transaction be safe?

• My RT never arrived or started arriving, then stopped. Please help.

• May I cancel an order?

• What’s the guarantee?


How do I subscribe to RIDE TEXAS®?

1. ONLINE: Online ordering here.
2. PHONE: Call Customer Service at (800) 829-5538

How do I order a gift subscription?1. ONLINE: Online ordering here.
2. PHONE: Call customer service at (800) 829-5538.
We will mail the recipient a gift card to announce your gift. Renewals for the gift subscription will be sent to you unless you specify otherwise.

What is the publishing schedule?

PRINT edition subscribers copies mail on these dates (USPS may take 5-21 days to deliver).

Vol 18 No1 (#1 2016) mails 12/11/15, and available on newsstands 01/01/16
Vol 18 No2 (#2 2016) mails 3/11/16, and available on newsstands 4/1/16
Vol 18 No3 (#3 2016) mails 6/10/16, and available on newsstands 7/1/16
Vol 18 No4 (#4 2016) mails 9/9/16 , and available on newsstands 10/1/16

When does my subscription begin/end?

Subscribers may have as much as a six week wait for their first edition. If you think it’s been too long, please call customer support at (800) 829-5538, or check our online subscriber services here to verify your order was received and the address is correct.

How do I change my address?

1. PHONE: Call customer service at (800) 829-5538
2. EMAIL: Include “CHANGE OF ADDRESS” in the subject line and your full name the old and new addresses in an e-mail to ridetexas@emailcustomersupport.com, or use the contact form here. Please include the same information as you would in an e-mail.

How can I renew my subscription?

1. RENEWAL NOTICE: For PRINT edition subscribers, we will mail a renewal notice two editions prior to your last. No third-party agents are authorized to renew RT subscriptions. The return address on the envelopes is PO Box 430235 Palm Coast, FL 32143
2. ONLINE: If you’d like to renew online, it’s easy to setup an online account linked to your subscription here.
3. PHONE: Call our customer service at (800) 829-5538.

What is our privacy policy?

We do not rent or make our subscriber lists public to any third parties. We may, on occasion, mail special offers or announcements to subscribers. This applies to PRINT edition subscribers. We don’t SPAM.

Will my credit card transaction be safe?

We use a secure socket server and the encrypted order goes directly to our subscription processing department, which is certified PCI-DSS Compliant by Trustwave. The padlock indicating a secure site will be displayed when you access our order page.

My edition never started, or started and then stopped.

Please contact customer service at (800) 829-5538 when this happens. It may be we have an incorrect address for you or the address you provided is considered “undeliverable.” Note for PRINT edition subscribers: If you submit a USPS forwarding order, the USPS will typically forward one edition and then start returning them to the sender (us). We have no way to contact subscribers when this happens because the subscriber is at a new address that we do not have. If you think you’ve missed an edition, please call customer service and verify your address. We will replace a missing edition, no problem.

May I cancel an order?

Yes. Please call our customer service at the number above.

What’s the guarantee?

For any reason you need to discontinue or cancel your subscription, you will be refunded the unused portion of your paid subscription. Please call customer service.

Is there a digital edition to RIDE TEXAS?

No. We currently do not have a digital edition.

Events

Free

Crockett County Museum’s Wool and Mohair Style Show

December 7 @ 2:00 pm - 4:00 pm

The Crockett County Museum will be hosting the annual Wool and Mohair Style Show. Lots of door prizes to be given! Proceeds will benefit the Crockett County Museum. Free Admission. Event begins at 2:00 p.m. at the Crockett County Senior Center. FMI contact Emily Guerra 325-392-2837 or visit www.Ozona.com/EventsCalendar
Find out more »

Crockett County Deerfest

December 7 @ 5:30 pm - 11:00 pm

A community-wide appreciation banquet for hunters, this evening helps raise money for local civic organizations and the West Texas Rehab. Attendees are fed a meal of chicken-fried deer, turkey, axis, deer sausage, deer chili, deer tamales and brisket. Proceeds are raised through ticket sales for door prizes and admission fees. Door prizes include guns, $10,000 in Cabela’s gift cards and much more. For more info contact Martin Childress 325-277-9345 or www.deerfest.org
Find out more »

Free

Evening on the Town in Ozona

December 12 @ 6:00 pm - 8:30 pm

Do a little early holiday shopping or learn about the products & services available in Ozona. Shoppers are treated to many special delights, including discounted prices, refreshments and other exciting experiences at each location. Local businesses will remain open to the public. FMI contact Ozona Chamber of Commerce & Visitor Center 325-392-3737.
Find out more »

No cost

Houston Citywide 3rd Annual Blessing of the Bikes

January 4, 2020

Blessing of the bikes Saturday, Jan 4, 2020. Meet at HD of Kingwood at 12:00 PM to 2:00 PM. The CMA chapters will be holding a chili cookoff. All attendees will partake in the chili and fixings. The event is open to all bikes and bike groups. All bikes are given an opportunity for bike blessing.
Find out more »

$20

LUTZapalooza2020 – Florida

February 8, 2020 @ 8:00 am - 4:00 pm

JOIN US IN BRINGING TOGETHER BROWARD COUNTY SATURDAY FEBRUARY 8, 2020! Kicking it off will be a 37-mile motorcycle honor ride with MCs and riders from all over the country starting at Alligator Alley Harley-Davidson. The ride ends at Markham Park where the LUTZapalooza Community Festival will take place. $20 donation for ride entry, $75 donation for VIP rider entry, & $20 donation for entry into the community music festival. VIP Breakfast & Registration begins…
Find out more »

Bike Nights