RIDE TEXAS® Subscription FAQs

Customer Service

(800) 829-5538

Monday – Friday 7:00am – 12:00am
Saturday – Sunday 9:00am – 6:00pm

Online

Access the Subscriber Services Dashboard

Note: To use the Subscriber Services Dashboard you have to create an account there and link your subscription to your account, then you can manage your subscription online. (Even if we have your email address on file, you need to create an online account to set up this service.) Once you’ve created your online account and linked it to your subscription, you’ll have access to your order and customer service e-mail history. Renewals and address changes can all be updated right here, too. Customer service can help you if you have any problems setting this up.

E-mail

ridetexas@emailcustomerservice.com


FAQ

• What are the customer service contacts?

• How do I subscribe to RIDE TEXAS®?

• How do I set up a gift subscription?

• What is the publishing schedule?

• When does my subscription end?

• How do I change my address?

• How do I renew my subscription?

• What is RT’s privacy policy?

• Will my credit card transaction be safe?

• My RT never arrived or started arriving, then stopped. Please help.

• May I cancel an order?

• What’s the guarantee?


How do I subscribe to RIDE TEXAS®?

1. ONLINE: Online ordering here.
2. PHONE: Call Customer Service at (800) 829-5538

How do I order a gift subscription?1. ONLINE: Online ordering here.
2. PHONE: Call customer service at (800) 829-5538.
We will mail the recipient a gift card to announce your gift. Renewals for the gift subscription will be sent to you unless you specify otherwise.

What is the publishing schedule?

PRINT edition subscribers copies mail on these dates (USPS may take 5-21 days to deliver).

Vol 18 No1 (#1 2016) mails 12/11/15, and available on newsstands 01/01/16
Vol 18 No2 (#2 2016) mails 3/11/16, and available on newsstands 4/1/16
Vol 18 No3 (#3 2016) mails 6/10/16, and available on newsstands 7/1/16
Vol 18 No4 (#4 2016) mails 9/9/16 , and available on newsstands 10/1/16

When does my subscription begin/end?

Subscribers may have as much as a six week wait for their first edition. If you think it’s been too long, please call customer support at (800) 829-5538, or check our online subscriber services here to verify your order was received and the address is correct.

How do I change my address?

1. PHONE: Call customer service at (800) 829-5538
2. EMAIL: Include “CHANGE OF ADDRESS” in the subject line and your full name the old and new addresses in an e-mail to ridetexas@emailcustomersupport.com, or use the contact form here. Please include the same information as you would in an e-mail.

How can I renew my subscription?

1. RENEWAL NOTICE: For PRINT edition subscribers, we will mail a renewal notice two editions prior to your last. No third-party agents are authorized to renew RT subscriptions. The return address on the envelopes is PO Box 430235 Palm Coast, FL 32143
2. ONLINE: If you’d like to renew online, it’s easy to setup an online account linked to your subscription here.
3. PHONE: Call our customer service at (800) 829-5538.

What is our privacy policy?

We do not rent or make our subscriber lists public to any third parties. We may, on occasion, mail special offers or announcements to subscribers. This applies to PRINT edition subscribers. We don’t SPAM.

Will my credit card transaction be safe?

We use a secure socket server and the encrypted order goes directly to our subscription processing department, which is certified PCI-DSS Compliant by Trustwave. The padlock indicating a secure site will be displayed when you access our order page.

My edition never started, or started and then stopped.

Please contact customer service at (800) 829-5538 when this happens. It may be we have an incorrect address for you or the address you provided is considered “undeliverable.” Note for PRINT edition subscribers: If you submit a USPS forwarding order, the USPS will typically forward one edition and then start returning them to the sender (us). We have no way to contact subscribers when this happens because the subscriber is at a new address that we do not have. If you think you’ve missed an edition, please call customer service and verify your address. We will replace a missing edition, no problem.

May I cancel an order?

Yes. Please call our customer service at the number above.

What’s the guarantee?

For any reason you need to discontinue or cancel your subscription, you will be refunded the unused portion of your paid subscription. Please call customer service.

Is there a digital edition to RIDE TEXAS?

No. We currently do not have a digital edition.

Events

Metal Mania Bike Night

August 24 @ 8:00 pm - August 25 @ 1:00 am

Kickass Bike Night August 24th at Hat Tricks in Lewisville, Tx from 8pm-1am!!! NO COVER for ALL Riders & Bikers, VIP Motorcycle Parking in front, Food & Drink Specials Live music by Ozzolution & Kill ‘Em All – a tribute to Metallica, FREE raffle, $20 pitcher & pizza combo, Vendors on-site & more. They’ll be giving away some AWESOME stuff in the FREE raffle including TWO gift certificates for $150 Tattoo courtesy of Change Of…
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$10.00 – $25.00

The Great Ride – Benefiting Special Olympics of Texas

August 31 @ 7:30 am

This year’s ride will both Start and End at CityLine in Richardson. Registration begins at 7:30 a.m. with coffee, donuts and live music. Kickstands up at 9:30 a.m. While this is a group ride, it is not escorted. Riders are encouraged to go at your own pace and arrive safely back at CityLine for the festivities about 11:30 a.m. The overall ride is about 2 hours long, not quite 100 miles. Each paid participant in…
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$15

CMA Asphalt Feast Rally

September 5 - September 8

Asphalt Feast Rally Sept. 5- 8, 2019 Chandler, TX Free registration for all non-CMA members Hosted by Northeast Texas Christian Motorcyclists Association Registration at Family Life Center (First United Methodist Church ) – Hwy 31 Chandler, Texas There will be: Thursday Night Bike night at DQ Guided Rides New York to Paris ride Bike Games Youth activities And more For details and registration visit Asphalt Feast Rally Or contact Jeffrey Coker – (903) 238-6202 or…
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$15.00

Texas ABATE 24th Annual State Rally

September 6 - September 8

$15 per person for the entire weekend $10 per person after 9pm Saturday Gate opens Friday at noon to get this party started Live Music 🎶 on the Stage Friday night Lil’ Jesse Bluez Band and Saturday night Blackout Betty Free Camping – self-contained RVs welcome Bad Ass Bike Show Saturday Crazy Biker Games Bad Ass Trophy 🏆 for longest distance traveled by motorcycle Texas ABATE annual general membership meeting 2pm Saturday Vendors $35 (includes…
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Free to public

Big T Memorial BBQ Cook Off and Music Festival

September 7 - September 8

The Big T Memorial BBQ Cookoff and Music Festival is a two-day event benefitting children with special needs in Freestone and surrounding counties. The event kicks off Friday, September 7th with the BBQ Cookoff followed by Texas country artists JB & The Moonshine Band and Blacktop Mojo. Saturday features a variety of events including the 21st Annual Show of Wheels Classic Car Show, Fairfield City Wide Garage Sale, and a Coon Hunt. The event culminates…
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Bike Nights