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RIDE TEXAS® Subscription FAQs

Customer Service

(800) 829-5538

Monday – Friday 7:00am – 12:00am
Saturday – Sunday 9:00am – 6:00pm

Online

Access the Subscriber Services Dashboard

Note: To use the Subscriber Services Dashboard you have to create an account there and link your subscription to your account, then you can manage your subscription online. (Even if we have your email address on file, you need to create an online account to set up this service.) Once you’ve created your online account and linked it to your subscription, you’ll have access to your order and customer service e-mail history. Renewals and address changes can all be updated right here, too. Customer service can help you if you have any problems setting this up.

E-mail

ridetexas@emailcustomerservice.com


FAQ

• What are the customer service contacts?

• How do I subscribe to RIDE TEXAS®?

• How do I set up a gift subscription?

• What is the publishing schedule?

• When does my subscription end?

• How do I change my address?

• How do I renew my subscription?

• What is RT’s privacy policy?

• Will my credit card transaction be safe?

• My RT never arrived or started arriving, then stopped. Please help.

• May I cancel an order?

• What’s the guarantee?


How do I subscribe to RIDE TEXAS®?

1. ONLINE: Online ordering here.
2. PHONE: Call Customer Service at (800) 829-5538

How do I order a gift subscription?1. ONLINE: Online ordering here.
2. PHONE: Call customer service at (800) 829-5538.
We will mail the recipient a gift card to announce your gift. Renewals for the gift subscription will be sent to you unless you specify otherwise.

What is the publishing schedule?

PRINT edition subscribers copies mail on these dates (USPS may take 5-21 days to deliver).

Vol 18 No1 (#1 2016) mails 12/11/15, and available on newsstands 01/01/16
Vol 18 No2 (#2 2016) mails 3/11/16, and available on newsstands 4/1/16
Vol 18 No3 (#3 2016) mails 6/10/16, and available on newsstands 7/1/16
Vol 18 No4 (#4 2016) mails 9/9/16 , and available on newsstands 10/1/16

When does my subscription begin/end?

Subscribers may have as much as a six week wait for their first edition. If you think it’s been too long, please call customer support at (800) 829-5538, or check our online subscriber services here to verify your order was received and the address is correct.

How do I change my address?

1. PHONE: Call customer service at (800) 829-5538
2. EMAIL: Include “CHANGE OF ADDRESS” in the subject line and your full name the old and new addresses in an e-mail to ridetexas@emailcustomersupport.com, or use the contact form here. Please include the same information as you would in an e-mail.

How can I renew my subscription?

1. RENEWAL NOTICE: For PRINT edition subscribers, we will mail a renewal notice two editions prior to your last. No third-party agents are authorized to renew RT subscriptions. The return address on the envelopes is PO Box 430235 Palm Coast, FL 32143
2. ONLINE: If you’d like to renew online, it’s easy to setup an online account linked to your subscription here.
3. PHONE: Call our customer service at (800) 829-5538.

What is our privacy policy?

We do not rent or make our subscriber lists public to any third parties. We may, on occasion, mail special offers or announcements to subscribers. This applies to PRINT edition subscribers. We don’t SPAM.

Will my credit card transaction be safe?

We use a secure socket server and the encrypted order goes directly to our subscription processing department, which is certified PCI-DSS Compliant by Trustwave. The padlock indicating a secure site will be displayed when you access our order page.

My edition never started, or started and then stopped.

Please contact customer service at (800) 829-5538 when this happens. It may be we have an incorrect address for you or the address you provided is considered “undeliverable.” Note for PRINT edition subscribers: If you submit a USPS forwarding order, the USPS will typically forward one edition and then start returning them to the sender (us). We have no way to contact subscribers when this happens because the subscriber is at a new address that we do not have. If you think you’ve missed an edition, please call customer service and verify your address. We will replace a missing edition, no problem.

May I cancel an order?

Yes. Please call our customer service at the number above.

What’s the guarantee?

For any reason you need to discontinue or cancel your subscription, you will be refunded the unused portion of your paid subscription. Please call customer service.

Is there a digital edition to RIDE TEXAS?

No. We currently do not have a digital edition.

Events

$20.00 – $94.95

Texas State Railroad Diesel Train Ride

July 8 @ 11:00 am - July 31 @ 3:00 pm

From the moment your party steps on-board one of our beautifully refurbished train cars, they’ll feel like they’ve been transported to a simpler, more leisurely time where the distractions and of our modern world suddenly disappear. Breathe deep, enjoy a drink and relax as you lose yourself on a round-trip, four-hour, rail journey through the Piney Woods of East Texas where history is just part of the journey. Vintage steam and diesel locomotives take passengers…
Find out more »

$40.00 – $50.00

Lonestar Tattoo and Music Fest

July 22 @ 12:00 pm - July 25 @ 7:00 pm

The Lonestar Tattoo and Music Fest on July 22-25,2021 will feature over 20 bands, 64 tattoo artists, food trucks, and vendors.
Find out more »

Caliente H-D Bike Night

July 29 @ 6:00 pm - 10:00 pm

Chow down on Chunky’s Burgers and listen to the tunes by Dragonfly at Caliente H-D’s bike night, July 29th from 6:00 p.m. to 10:00 p.m.
Find out more »

$20.00

Second Annual Ride to End Alzheimer’s

July 31 @ 8:00 am - 4:00 pm

Join the Buffalo Soldiers in the fight to end Alzheimer’s on July 31st, 2021. Registration starts at 8:00am at Sam Houston High School. The ride will end at Caliente for an after-party.
Find out more »

81st Sturgis Motorcycle Rally

August 6 - August 15

The Sturgis Motorcycle Rally is is held annually in The Black Hills and in Sturgis, South Dakota for 10 days beginning in the first week of August.
Find out more »

Bike Nights