RIDE TEXAS® Subscription FAQs

Customer Service

(800) 829-5538

Monday – Friday 7:00am – 12:00am
Saturday – Sunday 9:00am – 6:00pm

Online

Access the Subscriber Services Dashboard

Note: To use the Subscriber Services Dashboard you have to create an account there and link your subscription to your account, then you can manage your subscription online. (Even if we have your email address on file, you need to create an online account to set up this service.) Once you’ve created your online account and linked it to your subscription, you’ll have access to your order and customer service e-mail history. Renewals and address changes can all be updated right here, too. Customer service can help you if you have any problems setting this up.

E-mail

[email protected]


FAQ

• What are the customer service contacts?

• How do I subscribe to RIDE TEXAS®?

• How do I set up a gift subscription?

• What is the publishing schedule?

• When does my subscription end?

• How do I change my address?

• How do I renew my subscription?

• What is RT’s privacy policy?

• Will my credit card transaction be safe?

• My RT never arrived or started arriving, then stopped. Please help.

• May I cancel an order?

• What’s the guarantee?


How do I subscribe to RIDE TEXAS®?

1. ONLINE: Online ordering here.
2. PHONE: Call Customer Service at (800) 829-5538

How do I order a gift subscription?1. ONLINE: Online ordering here.
2. PHONE: Call customer service at (800) 829-5538.
We will mail the recipient a gift card to announce your gift. Renewals for the gift subscription will be sent to you unless you specify otherwise.

What is the publishing schedule?

PRINT edition subscribers copies mail on these dates (USPS may take 5-21 days to deliver).

Vol 18 No1 (#1 2016) mails 12/11/15, and available on newsstands 01/01/16
Vol 18 No2 (#2 2016) mails 3/11/16, and available on newsstands 4/1/16
Vol 18 No3 (#3 2016) mails 6/10/16, and available on newsstands 7/1/16
Vol 18 No4 (#4 2016) mails 9/9/16 , and available on newsstands 10/1/16

When does my subscription begin/end?

Subscribers may have as much as a six week wait for their first edition. If you think it’s been too long, please call customer support at (800) 829-5538, or check our online subscriber services here to verify your order was received and the address is correct.

How do I change my address?

1. PHONE: Call customer service at (800) 829-5538
2. EMAIL: Include “CHANGE OF ADDRESS” in the subject line and your full name the old and new addresses in an e-mail to [email protected], or use the contact form here. Please include the same information as you would in an e-mail.

How can I renew my subscription?

1. RENEWAL NOTICE: For PRINT edition subscribers, we will mail a renewal notice two editions prior to your last. No third-party agents are authorized to renew RT subscriptions. The return address on the envelopes is PO Box 430235 Palm Coast, FL 32143
2. ONLINE: If you’d like to renew online, it’s easy to setup an online account linked to your subscription here.
3. PHONE: Call our customer service at (800) 829-5538.

What is our privacy policy?

We do not rent or make our subscriber lists public to any third parties. We may, on occasion, mail special offers or announcements to subscribers. This applies to PRINT edition subscribers. We don’t SPAM.

Will my credit card transaction be safe?

We use a secure socket server and the encrypted order goes directly to our subscription processing department, which is certified PCI-DSS Compliant by Trustwave. The padlock indicating a secure site will be displayed when you access our order page.

My edition never started, or started and then stopped.

Please contact customer service at (800) 829-5538 when this happens. It may be we have an incorrect address for you or the address you provided is considered “undeliverable.” Note for PRINT edition subscribers: If you submit a USPS forwarding order, the USPS will typically forward one edition and then start returning them to the sender (us). We have no way to contact subscribers when this happens because the subscriber is at a new address that we do not have. If you think you’ve missed an edition, please call customer service and verify your address. We will replace a missing edition, no problem.

May I cancel an order?

Yes. Please call our customer service at the number above.

What’s the guarantee?

For any reason you need to discontinue or cancel your subscription, you will be refunded the unused portion of your paid subscription. Please call customer service.

Is there a digital edition to RIDE TEXAS?

No. We currently do not have a digital edition.

Latest Features

Events

$5.00 - $17

LONE STAR GOURD FESTIVAL

August 18 @ 9:00 am - August 20 @ 5:00 am

The Lone Star Gourd Festival is a 3-day gourd art event featuring a competition, a fine gourd art raffle, live and silent auctions, gourd art classes, demonstrations, venders, and a childrens make and take area. It’s a creative outlet to compete, shop, and discover new techniques for gourd art. The gourd is an incredibly versatile canvass. That dirty, lumpy gourd can be woodburned, carved, dyed, and inlaid The Lone Star Gourd Festival is set for…
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Gold Wing Road Riders Association (GWRRA) returns to Grapevine for the international 39th Annual Wing Ding,

August 30 - September 2

Gold Wing Road Riders Association (GWRRA) returns to Grapevine for the international 39th Annual Wing Ding, August 29-September 2, 2017. “Wing Ding” is the largest single-marque motorcycle gathering of its kind. Held annually, this event is the only major American motorcycle event to change locations each year. Riders will converge from all over the country and abroad to enjoy the riding, attractions, scenic offerings and especially the food and hospitality of Grapevine and its surrounding…
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$5 - $15

7th Annual POW/MIA Motorcycle Fun Run

September 9 @ 9:00 am - 12:00 pm

7th Annual POW/MIA Fun Run benefiting veterans programs. We will also have a board of business size cards with POW/MIA’s from Texas . Pick a card and take a soldier for a ride.
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$40

Lace, Grace and Gears 2nd Annual Rally

September 28 - October 1

Join us to build the bonds of Sisterhood for All Women Motorcycle Riders and Passengers from across the U.S. and abroad– and break the World Record for the most ladies in a single riding event! This four-day rally will include self-guided Hill Country rides, scavenger hunt, guest speakers, live entertainment, contests, adventure outings, the record-breaking Parade of Sisters, and much more. Participation with registration is open to both female and male riders of any experience…
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Crockett County Deerfest

December 2 @ 5:30 pm - 11:00 pm

A community-wide appreciation banquet for hunters, this evening helps raise money for local civic organizations and the West Texas Rehab. Attendees are fed a meal of chicken-fried deer, turkey, axis, deer sausage, deer chili, deer tamales and brisket. Proceeds are raised through ticket sales for door prizes and admission fees. Previous years’ door prizes included guns, $10,000 in Cabela’s gift cards, a Polaris Ranger, and much more. FMI visit www.deerfest.org or call Martin Childress 325-277-9345
Find out more »

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