| RIDE TEXAS® Subscription FAQ | ||
What are the customer service contacts? How do I place an order? 1. ONLINE: When you click on the "Subscribe" banner you will be directed to our secure online server at mcmillencomm.com 2. PHONE: Call our customer service at the number above 3. MAIL: Mail orders to: RIDE TEXAS® Magazine, PO Box 334 Stafford, TX 77497 When does my subscription begin? Since the magazine is bi-monthly you may have as much as an eight week wait for your first issue. If you think it's been too long, please call customer service to verify your order was received an the address is correct. When does my subscription end? Your expiration issue is printed on the top line at the right on your address label. How do I change my address? 1. EMAIL: Please include your old address, new address and account number from the top line of your your address label. 2. PHONE: Call our customer service at the number above. How can I renew my subscription? 1. RENEWAL NOTICE: We will mail a renewal notice the issue prior to your last. 2. ONLINE: Click on the "Subscribe" banner. The order form will allow you to renew your subscription; you'll need your subscriber number from the top line of your address label. 3. PHONE: Call our customer service at the number above. What is our privacy policy? We do not rent or make our subscriber lists public in any manner. Will my credit card transaction be safe? We use a secure server and the order goes directly to our subscription processing department. The padlock indicating a secure site will be displayed when you access our order page. My magazine never arrived or started arriving, then stopped. The USPS will at times not deliver magazines that seem to be addressed properly. Usually they will forward one issue and then stop forwarding periodicals and start returning to the sender (us). We have no way to contact subscribers when this happens. If you think you've missed an issue, please call customer service and verify your address. They will replace a missing issue, no problem. Can I cancel an order? Of course. Please call our customer service at the number above. | ||